IDENTIFY Customers & Map Media Usage

Effective media planning is always built on an understanding of your customer.  At the core of our integrated media planning process is:

  • Identifying your customer and identify your customer
  • Mapping your customer's media usage. 

Identifying Your Customer

We do all we can to know your customer as well as you do.  Our customer identification process looks at:

  • Demographic characteristics:
    •  age group
    • income level
    • education level
    • family size
    • marital status
  • Psychographic characteristics:
    • personality
    • behaviors
    • interests
    • motivations
    • lifestyles . .  .and more
  • Market size:
    • large or niche
    • growing, static or shrinking

Mapping Customer Media Usage

In a fragmented media world, your customers are multichannel customers.  They can be found in many different places; often engaging with more than one media simultaneously.   At BizWorks360, our planning process focuses on mapping where your customers ARE; not where we think they may be.

Our media usage mapping process includes:

  • Demographic targeting and media preferences using traditional and leading research tools such as MRI and Nielsen
  • Identification and measurement of online and social media activity by using third party services
  • Media Usage Patterns and Research Studies either from public or syndicated sources
  • Custom Media Usage Studies from our partner company OCD Media
  • One on One & Group Company Interviews
  • Company and Employee Surveys.